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ACTIVE — FOUNDING ROLE

Forward Deployed
Engineer

NEW YORK CITY + TRAVEL · NEW GRAD TO MID-LEVEL

You'll be the person who shows up at a customer's office, understands their entire operation in 48 hours, and deploys an AI agent that transforms how they work. Then you fly home and ship the product improvements you identified in the field.

This is the most impactful role at Zingage. Every enterprise deployment starts with an FDE. You're the reason customers sign six-figure contracts after a two-week pilot.

WHAT YOU'LL DO

  • Fly to customer sites and deploy AI agents end-to-end — from integration to go-live
  • Build browser-based automations against EMR systems with no public APIs
  • Shadow schedulers, intake coordinators, and office staff to understand real workflows
  • Ship product improvements directly from field observations — 7 improvements in 6 days is the bar
  • Present deployment results to customer leadership and close expansion deals
  • Own the full stack of a deployment: data extraction, agent configuration, QA, monitoring, and support

WHO YOU ARE

  • Strong software engineering fundamentals — you can build and ship production systems
  • Comfortable with ambiguity — you'll often be the only engineer on-site figuring things out
  • Experience with browser automation, scraping, or reverse-engineering web applications is a plus
  • Bias toward action — you'd rather ship something imperfect today than something perfect next month
  • Willingness to travel to customer sites (primarily domestic, ~30-50% travel)
  • Genuine curiosity about healthcare operations — you'll be deep in scheduling workflows and care coordination

THE PROCESS

01

The Challenge

Async, ~1 week

Complete the EMR sandbox challenge on your own time

02

Intro Chat

45 min, video

Walk us through your submission, get to know each other

03

On-site Day

Full day, in person

Tech challenge, deployment simulation, founders chat — all in one day

Two weeks from submission to offer.

THE CHALLENGE

Your first deployment starts now.

We hand you a sandbox EMR — a real system our customers use, with real (messy) data. Clients, caregivers, visits — but incomplete profiles, missing fields, unrealistic distributions. Browser-based. No public API.

Your mission: extract what's there, audit what's broken, and propose how you'd fix it. Think ETL pipelines, AI-powered outreach to fill gaps, data enrichment strategies. This is day one on the job.

Record a Loom walkthrough of your submission — show us your code, your findings, and your thinking. This is how we assess communication ability.

WHAT WE EVALUATE

Domain Reasoning

Can you make sense of messy healthcare data?

Scrappy Engineering

Can you automate a system that wasn't built to be automated?

Systems Navigation

Can you navigate SSO, MFA, session management, and browser-based workflows?

Self-Directed Execution

Can you figure out what to do with minimal guidance?

ACCESS CREDENTIALS

To receive sandbox credentials, complete the form below and verify your identity via Google.